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09 February 2023

Cracking the QC codes - Clarification.

There has been a few posts on Facebook recently about the Quality Control codes on the clasps and inside of zip Filofax organisers. These are a three letter code, which as far as we know indicate the year, month and location of manufacture of each item. 


Last year I provided this post to update people: Decoding Quality Control Letters

However following on from that post I think we need to clarify how we reached our original conclusions about the codes. 

For that we need to go back just over 10 years to 2012. Back then Filofax were using an external third party company called Slam PR to handle their public relations and press contracts. A Slam PR representative had made a statement about Filofax users that was not appreciated by the Philofaxy readers and multiple bloggers at the time. 

You can read about that here. The original article is not longer available but it can be found using the Web Archive linked here. You will also see that this resulted in an Open Letter to Slam PR by a lot of bloggers, Web Finds - 18 September 2012 is full of links to each blog, not all of them still work. The original letter by David is here again recovered using the Web Archive. 

That flurry of posts did get a reaction from Filofax! I got a phone call from the Head of Marketing at Filofax UK. The phone call was about an hour in length and it was like two long lost friends catching up. At last we had made a connection with someone in the company that understood the passion of the Philofaxy community. 

I was invited to a meeting with people from Filofax to discuss our concerns as well as other issues that had been building up. 

Notes of that meeting are here. Filofax/Philofaxy Meeting - 26 November 2012 - Meeting Notes

As a sidebar to that meeting I got talking to Julia, the Product Development Manager for Filofax. I had lots of questions about curious aspects of the design of Filofax organisers over the years. It is just the sort of person I am!! Julia found it quite amusing that I was asking her all these questions. 

One of my questions was 'Are the three letters on the clasps some form of QC code that dates the organiser?' to which she responded "Yes but you will never work it out"... 'Challenge accepted' !!!

Once I was back in France, I then posted about the outcomes of the meeting and in one of the Facebook groups I posted about the QC letters, we then started to gather together codes from as many organisers as possible to look to see if we could establish the pattern. We were about like the Bletchley Park Code Breakers! If you have enough raw data you can crack any fixed code!

For the next 3-4 years after that meeting we had a very good and close working relationship. I met up with the marketing team at Burgess Hill on a few occasions. They lent me their catalogue archive and that formed the basis of our catalogues page here on Philofaxy, although we have doubled it in size since then.  

Sadly things came to a bit of an abrupt halt after the company was taken over by a US company in 2013 and by 2015 they had made a lot of their staff in the marketing department redundant. 

Julia has since left the company in March 2020, therefore a lot of our links back in to the company are no longer there. 

As many of you have realised the original codes would have only been valid for 26 years, short compared to the life cycle of a lot of organisers. We believe Z would have been 2016. What has happened since then? 

Given that it was no longer secret i.e. we were confident that we had worked out the code. Filofax could have either:

  • Restarted the code at A in 2017
  • Gone for a random code, as long as they knew what the code was it didn't matter. 
From the codes I've seen shared on line since 2016 it appears to me as that is what they have gone for the random option. 

Additionally it has also been suggested that the codes were only used for Non-Made in UK products. However, on investigating this possibility I came across the Sherwood model that is stamped 'Made in England' and it had the QC codes stamped on the clasp! 

The $64,000,000 question I'm sure you have all been asking, "What is the code?"

A1991AJanuary
B1992BFebruary
C1993CMarch
D1994DApril
E1995EMay
F1996FJune
G1997GJuly
H1998HAugust
I1999ISeptember
J2000JOctober
K2001KNovember
L2002LDecember
M2003
N2004
O2005
P2006
Q2007
R2008
S2009
T2010
U2011
V2012
W2013
X2014
Y2015
Z2016

Using my Malden as an example:


It has the code of SIV, if you work on S equalling 2009 which is the year before the Malden was introduced. I indicates the month of September, with V being the location. 

Some people have suggested that the first letter is the location and the third letter is the year. Doing that on the above example V would be 2012, a year after I bought this particular item. 

In a few cases including one item I own reversing the code does make more sense. The Journey Travel Companion with the code KLX that came out in mid-2013 and my review was published in July 2013. K would put it in 2001 where as X puts it as 2014 a year after I receive it. Whilst it is a closer match it's not a perfect one. 

The rest of my code collection seem to follow closely the first letter being the year, although in some cases the first letter and the third letter are very close to each other in the alphabet, if not the same!

In conclusion the code they have used isn't cast in stone it seems that different locations may have reversed the code, may be to give the code a longer life, may be not. 

From the point of view of decoding the codes on your own organisers you have to look at the code and assuming the item was purchased/made before 2016 then you have to consider either the first or third letter as being the year, so knowledge of when the item was purchased is almost essential, if you are the first owner then you have a better chance of a more solid date compared to a previously owned item. 

Unfortunately after 2016 things have gone fairly random, as yet we are still trying to make sense of the codes after 2016. 

Happy Code hunting

8 comments:

  1. Both my A5 and mini black Malden's, I bought last year have the code HHF. Again both came with 2022 diary inserts. I don't know if that would be any use to code breakers, or how common it is to have 2 Filofaxes with the same code?

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  2. What location would be 'F' in my Filofax? Mine has been stamped as 'Made in England'

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  3. Some time ago I bought from private a Holborn Personal, which was originally packed (unused), Made in China, with a 2020 calendar and the code FGC.
    So probably bought in 2019 or 2020.
    In the 4/7/2022 post here, Aliz posted in the comments the code FDC to a Holborn Personal purchased in 2019.
    So if the code started from 2017 with A again and turned around, i.e. read from the back, then C would fit well with 2019 as the year of manufacture.
    And if Aliz's Holborn is also Made in China, the F might indicate China as the country of manufacture.
    I'm also pretty sure, that the code on a Malden Pocket, that I bought as a gift in February 2022, but returned because of poor quality (the Holborn isn't great quality either), also started with an F. Unfortunately I forgot to photograph the code.
    Does anyone else have a newer Filofax, Made in China, with the first letter F?

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    Replies
    1. Edit: The Malden Pocket was Made in China too.

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  4. My Pocket Sandhurst does have the code NEK, witch seems like my legit purchase date.

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  5. So my personal have EDK, should be november 2001 (?) but in what place was it made? …D..!?

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  6. I also have a Filofax Classic Croc Pocket in fuchsia with the code NKD (bought second hand). The color fuchsia was released in 2019 and, as far as I know, is no longer produced.
    Starting at 2017 again with A and reading the code backwards, the Croc could have been made in 2020, which is conceivable.

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  7. Hello from Greece,
    My Holborn has the code FGG and i bought it back in 2022.
    My Malden has the code LAI and i bought it a week ago.
    Both in personal size.
    Fot the Hoborn probably the F is for the year, because if we say that the year 2017 is the letter A, then they match.
    But for the Malden i can't figure it out.
    Any ideas ?

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