Ring sizes... Filofax ring sizes that is, not wedding ring sizes.
As you know I recently bought the A5 Malden Filofax Organiser. In the paper catalogue it is shown as having 30 mm rings. Likewise it was shown on the website UK and DE as having 30 mm rings.
I thought perfect, but when I bought it at the shop I looked at the organiser and thought is that 30 mm? I should have compared it to a Finsbury A5 which I know has 30 mm rings.
Where do they measure the 30mm? Looking on the website they don't mention how the measurement is made.
So when I got back to France and looked at the Malden in detail compared to the Finsbury, I quickly realised that the ring size is in fact 25 mm not 30 mm as advertised. The ring size measurement is in fact the internal diameter not the external diameter measurement.
Here is a Pocket Finsbury being measured with my measuring calipers, and it is 19mm as it should be. Remember I was an engineer so this sort thing is fairly natural to me!
When I first discovered the error with the Malden, I was naturally disappointed, so I emailed Filofax UK customer service to point out the errors on the UK and German sites and in the catalogue. I got a reply quite quickly thanking me for pointing out the errors on both websites and in the catalogue.
I heard tonight that the catalogues are being corrected by hand! They have already amended the UK website. But when I checked the German site just now, they have removed the Malden A5 from the site completely! Sorry people blame me!!!
I still love the grey Malden so much I have no intention of returning it. I could have returned it for repair complaining that you fitted the wrong ring set... but I suspect that wouldn't have worked!
Our own price guide has been amended... and I warned Iris of Filomanic to alert German buyers as soon as this came to light.
Filofax UK have been very gracious in saying sorry about this and they are sending me a complementary 2012 diary insert for sending them the corrections, so I'm not too disappointed.
I will take my measuring callipers on future Filofax buying trips... me I trust no one!!!!!
Update: It seems my Malden along with other early A5 examples were fitted with
25mm rings instead of 30 mm rings. I have been promised a replacement